Release Form
Do you or any of your family have any cold or flu-like symptoms?
Have you returned from travel (including travel within Canada) in the last 14 days OR had *exposure to a confirmed positive case of COVID-19? *

I (pet's owner) understand that due to the nature of pet grooming all quoted prices prior to actually grooming my pet are only estimates. Final price will depend on the temperament of each pet and the condition of its coat. Upon physical inspection of my pet by the groomer a good faith estimated price will be provided. Extra charges may apply for pets that are matted and/or difficult to manage.

Occasionally, grooming can expose a hidden medical problem or aggravate a current one. This can occur during or after grooming. All medical expenses for veterinary care will be covered by my (pet's owner) upon signing this release.

If any medical problems develop while my pet is in the care of Wagsup Inc., I (pet's owner) authorize Wagsup Inc. to do whatever is necessary for the safety, health and well being of my pet. Further I assume full financial responsibility for any and all expenses incurred.

Although accidents are very rare, there is a risk when dealing with pets. Grooming equipment is sharp, and although we use extreme caution and care in all situations, possible problems could occur including cuts, nicks, scratches, quickening of nails, etc. If Wagsup Inc. finds it serious, I (pet's owner) give permission to Wagsup Inc. to seek immediate veterinary care for your animal.

I (pet's owner) have disclosed to Wagsup Inc. all known dangers associated with my pet.

I (pet's owner) understand that if my pet has a history of aggression or biting, Wagsup Inc. reserves the right to refuse service.

In the event that your pet is too stressed or becomes dangerous to groom, Wagsup Inc. has the right to refuse grooming services, stop grooming services, or cancel grooming services at any time before, during, or after grooming and I (pet's owner) will be charged a grooming fee (for what was done up until that point).

I (pet's owner) understand Wagsup Inc. does not muzzle unless my pet gives us a reason to. Other methods are used to calm your pet, muzzling is a last resort.

Wagsup Inc. strives to be a flea-free salon. Wagsup Inc. reserves the right to refuse service if my pet has fleas or ticks and I (pet's owner) will be $25 charge for sanitizing purpose.

FOR MATTED PETS ONLY Pets with severely matted coats require extra attention. Mats in a pet’s coat grow tight, and can ultimately damage and tear the pet's skin, which provides a breeding ground for parasite infestations. Mats can be very difficult to remove, and may require the pet to be shaved. Removing a heavily matted coat can cause nicks, cuts or abrasions due to skin growths trapped in the mats. Heavy matting can also trap moisture and urine near the pet's skin allowing mold, fungus or bacteria to grow, producing skin irritations that existed prior to the grooming process. After- effects of mat removal procedures can include itchiness, skin redness, self-inflicted irritations or abrasions and failure of the hair to grow. In some cases, pets may also exhibit brief behavioral changes. Prevention is the best defense by scheduling regular grooming appointments, every 4-6 weeks. If my pet needs to be shaved to remove matting, by signing below, I acknowledge that I agree to this procedure, and any risk. There will be an additional charge for this process: it is time consuming, and causes extra wear and tear on grooming equipment. The additional charge will be added.

I (pet's owner) hereby declare to Wagsup Inc. that I am the legal owner of my pet; that my pet has not been exposed to any infectious illness within the last (30) thirty days; that my pet has been properly inoculated for the following vaccinations: Rabies, Distemper, Parvovirus, Leptospirosis and Bordetella as well as a negative fecal exam within the last year

When the same day cancellation and/or no-show occurs, $50 of cancellation fee will be added on to my next appointment.

This release authorizes Wagsup Inc. to take photos and videos of my pet for client file and for company website and all company social medias including but not limited to Instagram, Facebook, and Youtube. All photos and videos taken are the property of Wagsup Inc.

Please note : Release form does not mean you have an appointment. If you haven't booked an appointment, please book online at Queen St. W or call 647 333 9553 to make an appointment.

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